Expert Physio in Hervey Bay
Evidence-based physiotherapy at our Pialba clinic and online — from everyday aches and pains, sports injuries to post-surgical rehab and more, we've got you covered. Qualified, results-driven care from The Physio Don.
Hervey Bay's evidence-based physiotherapy clinic
The Physio Don is an independent physiotherapy clinic in Pialba, Hervey Bay, located at 2/172 Boat Harbour Drive inside LIFT Strength & Conditioning Gym. Led by Donovan Baker (Doctor of Physiotherapy), we provide hands-on assessment and treatment for pain, injury and rehabilitation across the Fraser Coast.
We offer in-clinic physiotherapy, sports physio, dry needling, TMJ & jaw physio, pre & post-surgical rehab, seniors physio, and online consults. We accept HICAPS private health, NDIS, Support At Home, DVA, Medicare EPC and WorkCover. Open Monday–Friday, 8am–6pm.
Our Services
Comprehensive physiotherapy services tailored to your needs, delivered by highly qualified practitioners.
Online Physiotherapy, Programs & Resources
Personalised remote treatment plans, self-guided programs, Don's book and education to support you wherever you are.
- Online Physiotherapy Consults
- Built to Last — Online Program
- Getting Old Is Sh*t. Here's What To Do About It (book)
- Education & Blog
- Youtube Channel
Meet Our Team
Highly qualified physiotherapists with specialised expertise across sports, gerontology, TMJ, and strength & conditioning.
Donovan Baker
Principal Physiotherapist
Doctor of Physiotherapy (Macquarie), BExSc (Griffith), ASCA Strength & Conditioning, APA Gerontology, DMA Clinical Pilates, Dry Needling & Western Acupuncture.
View profile
Nathan McKeough
Physiotherapist
Bachelor of Physiotherapy — Honours (CQU), APA Sports Physiotherapy Level 1, APA Temporomandibular Disorders (Jaw), APA Dry Needling.
View profileWhy Choose The Physio Don?
Evidence-Based Treatment
Every intervention is backed by current research. No gimmicks, just proven techniques that deliver results.
Premium Facilities
Located inside LIFT Strength & Conditioning Gym with access to private treatment rooms and premium rehabilitation equipment.
Free Parking
Plenty of free parking right in front of the clinic on Boat Harbour Drive, Pialba.
Personalised Treatment Plans
No cookie-cutter programs. Every treatment plan is tailored to your goals, lifestyle and individual needs.
Focused on Long-Term Results
We don't just treat symptoms. Our goal is to help you move better, stay active and prevent future injuries.
Dedicated 1-on-1 Appointments
Every appointment is spent with your physiotherapist. No passing you off to assistants, no leaving you on a machine while we treat someone else. Just focused, personalised care from start to finish.
Registrations & Partner Organisations
Frequently Asked Questions
Got questions? We've got answers. If you can't find what you're looking for, send us an email.
Where is The Physio Don located in Hervey Bay?
We're at 2/172 Boat Harbour Drive, Pialba QLD 4655, inside LIFT Strength & Conditioning Gym. There's plenty of free parking directly out the front, and we're a short drive from Scarness, Torquay, Urangan and surrounding Hervey Bay suburbs.
What are your opening hours?
We're open Monday to Friday, 8:00am to 6:00pm. You can book online any time, or call (07) 4802 8388 during business hours.
How much does a physio session cost in Hervey Bay?
Our standard pricing is published on our pricing page. We accept HICAPS for instant private health rebates, and we offer Medicare EPC, DVA, NDIS, Support At Home and WorkCover appointments for eligible clients.
Do I need a doctor's referral to see a physio?
No, you can book directly with us. However, if you have any existing referrals from your doctor or specialist (including Medicare EPC, DVA or WorkCover paperwork), please bring them to your appointment.
Do you accept private health insurance?
Yes. We have HICAPS available on-site, so if your private health insurance covers physiotherapy, you'll receive your rebate instantly at the time of payment.
Do you offer NDIS, DVA, Medicare and WorkCover physio?
Yes. We see eligible NDIS participants, Support At Home recipients, DVA cardholders, Medicare EPC referrals and WorkCover clients. The same clinical standard applies to every appointment regardless of funding source.
How many sessions will I need?
Every person and injury is different. As a rough guide: minor issues may resolve in 1–5 sessions, moderate issues in 5–10, and more severe or chronic conditions may need 10–15+. We'll give you a clear estimate after your initial assessment.
Do you offer online physiotherapy consults?
Yes. We offer fully guided video consultations with a qualified physiotherapist — ideal if you can't get to the clinic, are travelling, or prefer to be coached through your rehab from home.
What should I wear to my appointment?
Active wear is ideal — singlets and shorts work well. We'll need to assess certain areas of your body, so comfortable clothing that allows movement is best. Bring a towel and water bottle if you think you'll work up a sweat.
Is there free parking at the clinic?
Yes — there's plenty of free parking directly in front of the clinic on Boat Harbour Drive in Pialba.
Ready to Feel Better?
Book your appointment today and take the first step towards pain-free movement.